Head of Communications - Elenia
Elenia is the forerunner in developing digital customer services.
Distribution company Elenia is the forerunner of smart grid delivering advanced digital mobile services to the company´s customers in Finland. Elenia distributes electricity to a total of 420,000 household, corporate and community customers in approximately one hundred municipalities in middle of Finland. Elenia is responsible for the construction and operation of its electricity networks in cooperation with external contractors, as well as connecting new customers to the network, measuring customers’ electricity consumption and submitting consumption data to electricity suppliers. Elenia is the second largest among the approximately 80 electricity distribution companies in Finland.
Heini is in charge of Elenia´s brand and communication management. She is responsible for brand strategy and reputation building, media and PR relations and customer communications. She has been nationally rewarded in Finland by Honorary Award in Crisis Communication – Communication Awards 2016. Her core interest is to strengthen Elenia´s own people´s role as brand ambassadors. She has long experience working in several communication management positions in the energy branch and earlier also as a journalist.